Privacy Policy

This Privacy Policy applies to Personal Information that Jiffy Lube International, Inc. (“Company”), obtains from you as a result of making available to you. The website applies to Canada only and may not apply for other locations. Products of the Company and its affiliates advertised on this site may not be available outside of Canada or in all regions of Canada.

Please read this Privacy Policy and familiarize yourself with our privacy practices. If you do not agree with this Privacy Policy, you should not provide your Personal Information to Company or use this Company Website. On your journey around other Company websites, please check the privacy policies of each website and program, and do not assume that this Privacy Policy applies to all Company websites.

Collection and Use of Personal Information

We may collect and use personal information (including name, address, telephone number and email) in order to:

• respond to queries or requests submitted by you

• process orders or applications submitted by you

• administer or otherwise carry out our obligations in relation to any agreement you have with us

• anticipate and resolve problems with any goods or services supplied to you

Transfer of Personal Information Outside of Canada

As part of the products or services offered to you through our Website, the information you provide to us may be transferred to countries outside of Canada. For example, this may happen if any of our servers are located outside of the Canada or one of our service providers is located outside of Canada. These countries may not have similar data protection laws to Canada. If we transfer your information outside of Canada in this way, we will take steps to ensure that your privacy rights continue to be protected.

If you use our services while you are outside Canada, your information may be transferred outside Canada in order to provide you with those services.

Third Party Access to Your Information

Any Personal Information may be supplied or transferred to Company Affiliates or to third parties, such as in the following, non-exclusive list of situations:

• As required by law, such as to comply with a subpoena or similar legal process;

• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;

• With our trusted service providers who work on our behalf to provide us services, have agreed to adhere to the rules set forth in this Privacy Policy, and do not have an independent use of the information we disclose to them;

• When you opt-in to receive offers from Company Affiliates or third parties.

Sharing Content Through Social Media, Chat Rooms, or Feedback Forums

If you choose to share content through social media such as LinkedIn, Facebook and/or Twitter, your personal data will also be visible to all the visitors of your personal webpage on LinkedIn, Facebook and/or Twitter. On the use of such social media websites only the terms and conditions (including the privacy policy) of the social media website apply. Company is not responsible for the processing of personal data or the privacy policy of such social media websites, and this Privacy Policy is therefore not applicable.

If at any time this Website offers any chat rooms, notice board facilities, newsgroups, or feedback forum facilities, we may collect the information that you disclose. Such information will be used in accordance with this Privacy Policy. Please note that we cannot be responsible for other parties’ use of the personal information which you make available to such third parties through any chat room, notice board, newsgroup, or feedback forum facilities on this Website. Please be careful about what Personal Information you disclose in this way.

Data Retention Policy and Managing Your Information

We will retain Personal Information for as long as you are a customer and/or use the Website. Upon the termination of your relationship as a customer, Company will dispose of and not retain any Personal Information. If at any time you would like us to delete Personal Information that you have provided Company, please contact us via us via email at We will delete such information within a reasonable time. [Please note that some or all Personal Information may be required in order for the Website to function properly for your use.]

Accuracy of Information

We aim to keep our information about you as accurate as possible. If you would like to review or change any Personal Information, please contact us via email at


We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain, and we will update these measures, if appropriate, as new technology becomes available. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time for any reason. If we make any substantial changes to this Privacy Policy, including but not limited to the way in which we use your Personal Information, we will post the changes on this page and will do our best to notify you of any such changes. You are advised to consult this Privacy Policy regularly for any changes.

Your Consent

By providing information to us [or using the Website], you are consenting to our processing of Personal Information as set forth in this Privacy Policy now and as amended by us and according to the locally applicable privacy standards.

Contact Us

If you have any questions regarding our Privacy Policy or about our use of service providers outside of Canada, please contact us via email at